Stay connected wherever you go

If your eSIM hasn't been installed or activated, you can cancel it yourself in the app or website (My eSIMs > Revoke) for an instant refund to your Kwetu wallet, or contact our support team for the full amount back to your original payment method: M-Pesa refunds go straight to your phone, card payments are reversed to your card. There's no deadline, as long as the eSIM hasn't been used.

You can browse and pay in your preferred currency. Kwetu supports USD, KES, EUR, GBP, and many other currencies. Set your preferred currency in your account settings. Your bank may apply its own currency conversion fees.

An eSIM (embedded SIM) is a digital SIM card built into your device. Unlike a physical SIM, you can activate a data plan digitally — no need to visit a store or wait for a card to arrive. With Kwetu, you can purchase a plan and start using it within minutes.

Kwetu works with multiple international providers to find you the best coverage and price for each destination. We compare plans across providers automatically and select the best value for your trip. You also get a built-in wallet, easy top-ups, and real-time customer support.